Stoke-on-Trent City Council has commissioned Citizens Advice to provide drop-in generalist advice & appointments for debt, budgeting & housing advice at our Hanley office & community venues in Stoke-on-trent.
Helping you to find the information you need to help yourself! We can help you to search for information on your issue and will answer any questions you have if filling in forms on-line:
The following outreach run from 9.30 am to 10.30 pm
The following outreach runs from 9.30 am to 1pm
City Wide Digital Assistance poster - PDF for printing
City Wide Digital Assistance poster - PNG for sharing on social media
We can help you with:
You can ask for an appointment to help with housing at Smithfield and Hanley Citizens Advice Office.
We can help you with:
You can ask for an appointment for help with debt and budgeting at any of the following Local Centres:
Blurton Local Centre |
Monday 9am-4pm |
Fortnightly |
Abbey Hulton Local Centre |
Monday 9am-4pm |
Fortnightly |
Burslem Local Centre |
Tuesday 1pm-4pm |
Fortnightly |
Tunstall Local Centre |
Tuesday 1pm-4pm |
Fortnightly |
Chell Heath Local Centre |
Tuesday 9am-4pm |
Weekly |
Bentilee Local Centre |
Wednesday 9am-4pm |
Weekly |
Longton Local Centre |
Friday 9am-4pm |
Weekly |
These services are appointment only — you can make an appointment yourself or ask for a referral.
Self-referral
By telephone 01782 408 626
Or email debtreferrals@snscab.org.uk
Or ask at any Citizens Advice office
Go to Where are we? page to find our office opening times
Referral by a professional
You can ask any Council Officer to refer you into the service. Alternatively you can ask at any Council Office.
Download the City Wide Service poster
Download the City Wide service leaflet - *** our Hanley opening times are changing on 1st April 2019. From 1st April please use the updated version below