P101009421,500 people can't all be wrong

The Citizens Advice service nationally has 21,500 people across the country who give their time voluntarily to help their local communities. Citizens Advice Staffordshire North and Stoke-on-Trent has a team of around 100 volunteers at any one time. They fill a range of roles and we are always looking for new people to join our team.

 Why volunteer for us?

Make a real difference 

By volunteering you’ll be playing an active part in improving the lives of millions of people and influencing the development of national and local policies and services.

We need you!
Seventy five per cent of the people who work in the Citizens Advice service are volunteers, and we simply wouldn’t be here for our clients without them.

Boost your confidence  

Do something interesting and challenging.

Meet new people

Improve your prospects and put your talents to use

Get to know your community

Enjoy free training

Gain office-based work experience

We pay travel expenses. Some roles are more flexible than others. We’ll do our best to find a role for you that fits in with your interests, and we’ll be as flexible as possible in enabling you to volunteer at the times that suit you best.
we'll be as flexible as possible in enabling you to volunteer at the times that suit you best.

Click on the role you are interested in to find out more

Digital Assistant

Initial Adviser

Full Adviser

Form Filling Adviser

Research & Campaigns worker

Reception and Administrator Roles



 To become a Citizens Advice volunteer

Simply download a volunteering leaflet and an expression of interest form and return the form by post or by emailing margaret.collin@snscab.org.uk. We will then contact you with a larger application pack and to arrange an informal interview.

 Can you display a poster at your community venue?

click the image to download

 We Welcom Volunteer 30 percent