We currently have the following vacancies:
Victim Care Co-ordinator - Staffordshire Victim Gateway
Burton, Lichfield, South Staffs
Staffordshire Victims Gateway and Restorative Justice Service provides information, advice and or practical and emotional support to victims of crime to help them cope and recover from their experience and to exercise their rights as determined by the Victims Code.
Job Title: Victim Care Coordinator x 3 Vacancies
Reporting to: Support and Intervention Co-ordinator
Salary - Burton: £20,868 p.a. full time
Salary - Lichfield, South Staffs: £19,560 - £20,868 p.a pro rata
Hours: 37.5hrs hrs pw (Burton), 30-34 hrs pw (Lichfield), 18 hours South Staffs
Location:
Burton post will be employed by CASNS, your primary base of work will be Advice House, Cheapside, Hanley, ST1 1HL, however you will be expected to agile work out of partnership venues across the designated area and attend other sites across the county for training and team meetings (including VAST HUB).
Lichfield and South Staffs posts will be employed by CASSW, your primary base of work will be VAST HUB, 17 Eastgate Street, Stafford, Staffordshire, ST16 2LZ however you will be expected to agile work out of partnership venues across the designated area and attend other sites across the county for training and team meetings (including Advice House).
We are looking for someone to be a key point of contact for Burton, Lichfield and South Staffs. There may be occurrences where you are expected to cover other areas across the county of Staffordshire. The post holder will be required to travel as part of their role.
Closing Date: 24 February 2020
To Apply: Please complete the Application Form, the form attached to the Policy on Employing Offenders and the Equal Opportunities form and return by the closing date by email linda.proud@snscab.org.uk. Links to these forms and other information are below:
Equal Opportunities Monitoring Sheet
Senior Contact and Assessment Worker
Staffordshire Victim Gateway and Restorative Justice Service supports victims of crime across Staffordshire, providing information, advice and/or practical and emotional support helping them cope and recover from their experience and exercise their rights under the Victims Code.
We are looking to recruit a Senior Contact and Assessment Worker to join our busy team. The successful candidates will be responsible for both contacting victims of crime referred to the service by Staffordshire Police, responding to both third party and self-help referrals directly from victims and supporting the Contact and Assessment Coordinator in the day to day supervision of the Contact and Assessment team.
As part of your role you will split your working week between your supervision role and providing immediate and follow up information, advice and emotional support to victims by phone including completing needs assessments of the victim’s support needs and will signpost or make and manage referrals to other agencies or the Victims Gateway’s support team.
As the Senior in the team you will assist the Coordinator in the daily supervision the team which will include allocation of their daily workload, ensuring that process and procedures are followed, assisting individuals with their decision making, responding to safeguarding concerns and ensuring quality standards are met.
Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time. The service will run 365 days of the year, between the hours of 9am -8pm Tue-Thursday and 9am-5pm Mon, Fri-Sunday. Applicants should be willing to work unsocial hours including evenings and weekends and Bank Holidays on a rota basis.
Equality and Diversity: all staff members are expected to actively support the bureau’s commitment to equality and diversity, recognising and celebrating the positive value of diversity promoting equality and challenging discrimination.
If you;
want to make a difference
possess a good telephone manner
have strong communication skills
are caring and empathic
able to listen to others and respond appropriately
able to work under pressure and to deadlines
are flexible to work days, evenings and weekends as well as Bank Holidays, on a rota basis.
Then we would like to hear from you.
Training will be provided if you are successful in your application.
Hours: Full time 37.5 hours per week (5 days out of 7) will including some evening and weekends on a rota basis working from our Hanley office.
Starting salary: £20,339 per annum
Closing date for completed applications: Monday 24 February 2020
Please Note this position is subject to passing both DBS and Police vetting checks
To Apply: Please complete the Application Form, the form attached to the Policy on Employing Offenders and the Equal Opportunities form and return by the closing date by email linda.proud@snscab.org.uk. Links to these forms and other information are below:
Policy on Employing Offenders & Form
Equal Opportunities Monitoring Form