Each year we give 20,000 local people the advice they need to solve around 55,000 brand new problems.

If you need advice on any issue that is causing you a problem follow the links on this site to see how we can help you. The subjects we specialise in are problems with social security benefits, personal debt, or housing; employment disputes and immigration issues. We also offer specialist help to the victims of crime.

We make our services as accessible as we can to the many communities within the local area.  All of our premises have been especially designed to be as accessible as possible to people with physical disabilities, mobility or sensory impairments.

We are Citizens Advice. We are the peoples' champion

 

 

 

 

 

 

 

 

 

 


Temporary Variations to Service

Most of our local services are closed on bank holidays. Details can be found here.

The following are temporary variations to our service:

Drop-in advice service at Kidsgrove Town Hall on Thursdays - We are hoping to move back into Kidsgrove Town Hall soon, now that renovations are complete. In the meantime there will be no Thursday drop-in at Kidsgrove.

 

Services and Information

 

What we do

Problems rarely come singly. Our advice looks at the whole of a person's situation and addresses the whole of the problem.  Citizens Advice's uniquely holistic service enables us to address each of these issues, accessing specialist advice within the organisation where necessary, making referrals to external agencies where appropriate, but all offered under the umbrella of the area’s only genuine one-stop shop.

Annual Impact Report

To download a copy of our latest Annual Impact Report follow this link

A victim of crime?

 For help and support from the Staffordshire Victim Gateway please click here or visit the SVG website, or ring:

03300 881339

 

We are registered with the Office of the Immigration Services Commissioner (OISC)