is a Training Officer at North Staffordshire and Stoke-on-Trent Citizens Advice. She has worked in the advice work field for more than 25 years in a variety of roles, including Money Adviser at Cambridge CAB, Manager at Kidsgrove CAB and Training Manager at Stoke-on-Trent CAB. She is an experienced trainer now specialising in delivering training courses on welfare benefits and welfare reform.
is a Training and Network Development Officer at Staffordshire North and Stoke-on-Trent Citizens Advice. She has worked for a number of benefits advice and housing projects since 1985, including seven years as an adviser at Stoke-on-Trent Citizens Advice Bureau carrying out specialist casework on benefit appeals, and is experienced in providing welfare benefits training to both advisers and non-specialists.
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