Over 16,000 highly trained volunteers support the delivery of the Citizens Advice service nationally. Our volunteers come from a range of backgrounds and find volunteering rewarding, challenging and fun.

Citizens Advice Staffordshire North and Stoke-on-Trent has a team of around 30 volunteers at any one time. They fill a range of roles and we are always looking for new people to join our team.

Why volunteer with us?

Make a real difference 

By volunteering you’ll be playing an active part in improving the lives of millions of people and influencing the development of national and local policies and services.

  • Gain office-based work experience
  • Boost your confidence  
  • Do something interesting and challenging.
  • Meet new people
  • Improve your prospects and put your talents to use
  • Get to know your community
  • Enjoy free training

We pay volunteer travel expenses. Some roles are more flexible than others. We’ll do our best to find a role for you that fits in with your interests, and we’ll be as flexible as possible in enabling you to volunteer at the times that suit you best.


 Apply now!

Contact Margaret Collin on 01782408638 or margaret.collin@casns.org.uk to request an application pack and find out our next training dates.

If you have any questions or you're not sure if volunteering is right for you, you are welcome to phone Margaret for an informal chat. We'd love to hear from you.