We provide advice on a wide range of  subjects:

Debt -  for more information on our debt advice services click here

Social Security Benefits  - for more details of the help we offer click here


Housing -  if you are worried about losing your home click here

Immigration and Asylum  (Hanley office only)



Community care

If you have been a victim of a hate crime click here to find out more about how Challenge North Staffs can help you

If you have been a victim of any other type of crime click here to find out how the 'Staffordshire Victims' Gateway' can help you

and in a variety of ways:

Telephone, email and webchat:

phone 2 heritageblueemail chat heritage blueonline chat 3 heritage blue 1

Click here to find out more

Face to face: 

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Click here to find out more or here to find details of where our offices are and when they are open

Download our Service leaflet

Need Advice 3 fold leaflet June 2023 front pageDownload as a PDF for printing

Need Advice leaflet PDF

Download as PNG pages for posting to social media

Need Advice leaflet page one

Need Advice leaflet page two

 Cost-of-Living Support

Click here to find out how you can get help with the cost-of-living, including food and fuel vouchers.

We also campaign 

As well as giving advice we use the experience of social problems that our clients bring us to influence policy makers and service providers to improve their policies and services. To find out more about what we do and see examples of current campaigns click here.