Trainer Biographies

Jude Hawes, (BA) Hons, Dip. Social Studies

is Specialist Services and Equalities Manager at North Staffordshire and Stoke-on-Trent Citizens Advice Bureau.  She has worked in the advice field for over 30 years, including on the Vietnamese Refugee Resettlement Programme in the 1980’s as Deputy Dean of Students at Keele University 1992 – 1997 and has been a Manager at Stoke-on-Trent CAB for over 20 years (1987 – 1992 and 1997 – 2013).

Heidi Latala, (BA), Hons Incorporating Dip. Advice Work and Law, PTTLS

is Project Leader of the Refugee and Asylum Team at Stoke-on-Trent CAB.  Heidi has worked in the advice sector for more than 10 years including as a Patient Advice and Liaison Officer at the University Hospital of North Staffs. Heidi is an experienced advice worker and trainer, specialising in immigration topics and asylum and refugee related issues.

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