Advice House Training

Training courses and services for your staff and volunteers.

For Training on Welfare Benefits

Browse our benefits training courses and services

We don't have any training scheduled at present but we are able to deliver training for your organisation remotely or in-house. Have a look at the Benefits course descriptions (link above) or we can put together a bespoke course according to your requirements. You can use the booking form below to request an in-house training course or email us if you would like to discuss your requirements with us first.

Download a booking form and return to:

Chris Unwin at Advice House, Cheapside, Hanley, ST1 1HL

or email to

For training on issues affecting people seeking asylum and the organisations who work with them

Browse our Refugee and Asylum training courses and services

Potteries MoneyWise for training on financial capability, confidence building or energy related training

Energy Best Deal Training for Front Line Staff / Energy Cusomers

At Advice House, Cheapside, Hanley, ST1 1HL or by video link,

The training is suitable for anyone who would like to learn about switching their energy supplier or anyone who would like to learn how to help clients with switching.

The training aims to raise awareness of switching and how to save money on energy consumption, to reduce energy spend.

The key objectives of the course are;

  • To understand key terms that relate to energy contracts

  • To consider annually whether the energy tariff is best for the consumer

  • To understand the importance of checking annually

  • To identify ways of saving energy in the home

  • To be confident when considering switching tariff and or supplier 

  • To know how to begin tackling energy debts, and where to get advice

  • To know where to go for further sources of help and information.

The sessions are suitable for members of the public as well as staff and volunteers from the VCSO sector. Maximum number is 24 trainees per session. We can also provide one-to-one sessions for members of the public in Stoke-on-Trent and North Staffs through Energy Best Deal Extra

For more information about Potteries MoneyWise contact: 01782408685