Benefits Course Fees

Full courses (3 hours):

           £40 + VAT (£48)  per training place

11/2 hour and 2 hour courses (including bite size courses):

           £20 + VAT (£24) per training place

All courses must be paid for in advance

Special offer

Book 2 or more places on the same course and get them at a discount.

Full courses: £30 + VAT (£36) per place

Bite size courses: £15 + VAT (£18) per place

Places do not have to be booked at the same time to qualify for the discount but please note if you later cancel all but one of the places you will be charged full price for that place.

In-house sessions:

we can deliver any of the Welfare Benefits Courses in the brochure at your venue for groups of up to 15 people. Or we can create a bespoke course for you.

Half day course - £300 + VAT (£360); Full day course - £500 + VAT (£600) plus travel costs if outside of North Staffs. Please enquire about discounts for multiple bookings.

You can send in an initial enquiry on page 2 of the booking form and someone will get in touch to discuss your requirements or you can contact our trainers directly:

Tina Mendolia: Telephone 01782 408 637 or email

Sarah Honeysett: Telephone 01782 408 633 or email

See Concessions section to see if your organisation qualifies for free or discounted rate


We have no funding to provide free or discounted training places at present other than the special offer above.

How to book your place

Return your completed booking form to

Chris Unwin at

Or post to:

SNSCAB, Advice House, Cheapside, Hanley, Stoke-on-Trent, ST1 1HL

Please indicate on your form if you are enclosing a cheque or if you would prefer to be invoiced for your order. Payment can be made by cheque or BACS.

Cheques should be made payable to: 
Staffordshire North & Stoke-on-Trent Citizens Advice Bureaux


If you need to cancel

Please note that fees are non-returnable for cancellations made less than 5 working days before the session.

Contact Chris Unwin on 01782 408 652 or

If we need to cancel

We reserve the right to cancel any course if we do not have enough bookings to make the course viable. We will notify you as soon as possible and refund any course fees you have paid.

Go to Buy our training page