0800 144 8 444
Relay UK 18001 then 0800 144 8 444 (BSL Video Relay service also available - click here for details)
The helpline is open Monday to Friday 8.00 am to 6.00 pm.
Calls to the helpline are free from a landline or mobile.
The Citizens Advice help to claim service can:
Help you to start your claim- this may include setting up personal emails or bank accounts, setting up your UC account and working through claim ‘to-dos’.
Help you to complete your application.
Check your evidence to make sure it is in the right type and format, that it contains the required information and that it is accurate.
To access live web chat with one of our advisers follow the link below:
https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/help-to-claim/